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Other Places We Recommend. Click Here to Ask a Question. Reply to this comment. Thanks Michael. Hi Visser, Here is a link to the vehicle classes and you can then check your trip with the toll calculator. Best regards, Jess. Hi Alice, You can purchase a Citylink pass online. Regards, Jess. What is the CityLink address? What are the CityLink opening hours? Open 24 Hours Please visit our website for more information on the CityLink. What are the CityLink entry prices?
Fees apply based on travel distance Please visit our website for more information on the CityLink. What is the CityLink phone number?
What is the CityLink email address? If you already have any type of tolling account issued by Linkt Melbourne CityLink or a tag account issued by an interstate tollway, then it will work on EastLink provided the account is valid and not suspended, and your vehicle details have been linked to the account. If you don't want an account, you can purchase an EastLink trip pass before or up to 3 days after you travel.
One trip pass pays for a single trip in one direction on EastLink. A return trip requires two trip passes. Yes, provided your Linkt account is valid and not suspended, and your vehicle details have been linked to the account.
If you don't have a tag, the Image Processing Fee will be charged in addition to the toll except for Motorcycles. Some vehicle rental companies may offer toll payment programs for travel on any tollway in Australia, including EastLink, without having to arrange a pass each time you travel on a tollway. Contact your rental company or ask for details when you visit a rental location to collect your rental vehicle. If you are not covered by a rental company's toll payment program we recommend that you buy an EastLink trip pass for each trip on EastLink.
If you are unsure whether you are covered by a rental company's toll payment program, contact the rental company. How do I install a tag? To avoid unnecessary image processing fees, fit the tag in your vehicle according to the installation instructions. Newer style ta g issued by EastLink from mid September :. Tag Installation Instructions - newer style tag. Tag Installation Instructions - older style tag.
Your tag should beep when you travel under a toll point on EastLink or CityLink. If it does not beep, you should do the following:. Provided your vehicle has been added to your account when you travel, or within 72 hours after you travel, the toll will be charged to your account even if your tag has not beeped. Provided your vehicle was linked to your account when you travelled, or within 72 hours after you travelled, EastLink tolls will be charged to your account.
You will also be charged an additional Image Processing Fee for each trip made on EastLink without a valid tag. EastLink tags are not allocated to any specific vehicles within an account. However, if you have more than one class of tag and vehicle linked to the one account you must always ensure you are using the correct class of tag for the vehicle.
You may move a tag between vehicles that are linked to your account so long as the vehicles are all the same class as the tag. We recommend you record which tag is installed in which vehicle, to help you reconcile trips as they appear in your account statement. I travelled on EastLink before I added a vehicle to my account. Will my trip be covered? When you add a vehicle to your EastLink account, any trips made by that vehicle in the preceding 72 hours will be charged to your account.
For a trip made earlier than that, a toll invoice will be sent to the registered owner of the vehicle. The toll invoice will include fees in addition to the toll.
We recommend linking up to 10 vehicles to a single pre-paid account. If you want to link more than 10 vehicles then we recommend opening a business account. If these details are correct, then the closest year and model of your vehicle should be sufficient for us to be able to link the vehicle to your account.
You may not add a vehicle to your EastLink account if the vehicle is already linked to another EastLink account. Please contact us for assistance. You may not add a vehicle to your EastLink account if there is outstanding debt associated with the vehicle. If the debt is paid then the vehicle can be linked to the account. If the debt was incurred before you were responsible for the vehicle, please contact us for assistance.
Your account needs to have at least one vehicle linked to it at all times. If you only have one vehicle on your account, you will need to add the new vehicle before removing the old vehicle. If you wish to remove your only vehicle on your account, contact us for assistance. When do toll charges appear on my account? Additional processing charges may be added to standard toll fees.
If your hire car operator is covering all toll usage, you should not contact toll road operators to buy toll passes or pay for usage, otherwise you may end up paying twice. If your hire car operator is not paying your tolls for you, then refer to the section below relating to private vehicles without an electronic tag. Electronic tags issued by any toll road operator in Australia will work seamlessly on all of Melbourne's toll roads.
Simply drive though toll gantries without stopping and usage charges will be automatically billed to your own toll road account. If you currently have a toll road account in Melbourne and you have registered your vehicle's number plate with them, simply drive through toll gantries without stopping. Toll charges will be automatically billed to your own toll road account. You will be charged a number plate matching fee, however this is waived for motorcycles.
If you currently have a Brisbane or Sydney toll road account that has been set up a tagless account, then your registration number will be photographed as you drive through Melbourne toll road gantries and the toll will be directly billed to your Brisbane or Sydney toll road account, including either a number plate matching fee or a no tag fee.
Casual toll road passes issued by Brisbane or Sydney toll road operators are not regarded as toll road accounts and cannot be used on Melbourne's toll roads, except for the Linkt Sydney Pass. Otherwise if you don't have a compatible toll road account or accepted casual pass, you will need to make payment either prior to using Melbourne's toll roads or no more than 3 days after using EastLink or no more than 5 days after using CityLink.
When purchasing a casual pass, you will be asked to provide your vehicle's registration number so that it can be recognised by cameras when driving through toll gantries.
CityLink casual passes provide unlimited travel for 24 hours for a fixed fee on either the entire CityLink tollway or just the "Tulla" section between Bell Street and Flemington Road. There is a special weekend pass that offers unlimited travel on the entire CityLink tollway from midday on Friday to Sunday night for the same cost as a weekday 24 hour pass.
For a one way trip on part of CityLink , you may find it cheaper to purchase a Melbourne Pass rather than an unlimited day or weekend pass - see below for further information. If you buy a CityLink casual pass in advance, you will need to specify the date you will start to use it on. If you don't use it on the nominated day, no refund is available.
Buy a CityLink pass. EastLink casual passes are single trip passes that cover one journey of any length in one direction on the tollway. Therefore a return trip on EastLink requires the purchase of two passes. If you buy EastLink casual passes in advance, they are valid for 6 months from the purchase date.
Buy an EastLink pass. A Melbourne Pass is a convenient option for visitors to Melbourne who make a single trip or casual trips over an extended period on all of Melbourne's toll roads.
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